Shipping Policy

At Sloan Creative Studio, we are committed to providing timely and reliable shipping services.

Shipping Area

We currently offer shipping within the United States only. International shipping is not available at this time.

Order Processing Time

Orders are processed within 2-3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

Delivery Time

Standard shipping typically takes 3-7 business days depending on the destination and carrier used.

Shipping Costs

Shipping charges are calculated at checkout based on order value and shipping destination.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information.

Damaged, Lost, or Delayed Orders

If your order arrives damaged or is lost in transit, please contact us at sloancreativestudio@gmail.com within 5 days of the estimated delivery date. Include your order number and photos of the damage, if applicable. We will work with the carrier to resolve the issue and provide a replacement or refund.

Incorrect Shipping Information

Please ensure your shipping address is accurate at the time of ordering. Sloan Creative Studio is not responsible for delays or lost packages due to incorrect or incomplete addresses provided by the customer. Additional shipping fees may apply for reshipment.

Contact Us

For shipping-related inquiries, please email us at sloancreativestudio@gmail.com.